Here are answers to some of your most asked questions:
FAQ
What is the minimum age for participants?
All workshops are for age 8 and up, and the best ones for the younger kids are the Paperweight, Glass Ball and Air Plant Terrarium. Children and youth under 18 need to sign up together with a paying adult.
Where do we go for our glassblowing workshop?
The studio is located at Wychwood Barns – 601 Christie St. Studio 252.
Upon arrival at the historic Wychwood Barns building, please find the Christie Street main entrance (at the West side of the building, under the Artscape Wychwood Barns banner).
The main doors to the building that houses the studio are locked automatically at 5 pm every day.
If your workshop begins after 5 pm, you will be greeted by your glass workshop teacher at the main door. If you need to get in more than 15 minutes early, we are never far. Email minna@playingwithfire.ca your name, phone number and date/time of your workshop and we will get in touch with you.
Visit our Studio page for more information
Upon arrival at the historic Wychwood Barns building, please find the Christie Street main entrance (at the West side of the building, under the Artscape Wychwood Barns banner).
The main doors to the building that houses the studio are locked automatically at 5 pm every day.
If your workshop begins after 5 pm, you will be greeted by your glass workshop teacher at the main door. If you need to get in more than 15 minutes early, we are never far. Email minna@playingwithfire.ca your name, phone number and date/time of your workshop and we will get in touch with you.
Visit our Studio page for more information
How long are glassblowing workshops?
All workshop times are estimated based on full class enrolment.
If fewer people enrol, the class will generally take less time.
Once you have completed your object you are welcome to stay and watch other students but you are also free to go.
The Date Night workshop is estimated based on an average, which depends on the items that you choose to make. With faster items you will generally spend less time, and your workshop will be shorter.
The Date Night workshop is estimated based on an average, which depends on the items that you choose to make. With faster items you will generally spend less time, and your workshop will be shorter.
How do I redeem a Gift Card?
Click here to visit our Gift Card page, and select the REDEEMING Tab for instructions.
Can I reschedule my workshop?
If you wish to cancel or reschedule:
14+ days before the workshop date:
Refund minus app fee or reschedule once, no fee.
7-13 days before the workshop date:
No refunds. Reschedule once with $75 fee/person for all group workshops, a singular $150 fee for the Date Night.
Less than 7 days before the workshop date:
No refunds or rescheduling available. You may donate/sell your workshop to friends/family for free.
If you missed your workshop:
No refunds or rescheduling available.
If you need to cancel your workshop, please contact us via email: minna@playingwithfire.ca
Cancellations will be refunded through PayPal or Stripe for the amount of the workshop minus PayPal/Stripe processing fees.
Playing with Fire reserves the right to reschedule workshops in the extremely rare event of equipment failure. In such cases, participants registered in affected workshops will be contacted via the information provided and asked to choose an alternate workshop date.
14+ days before the workshop date:
Refund minus app fee or reschedule once, no fee.
7-13 days before the workshop date:
No refunds. Reschedule once with $75 fee/person for all group workshops, a singular $150 fee for the Date Night.
Less than 7 days before the workshop date:
No refunds or rescheduling available. You may donate/sell your workshop to friends/family for free.
If you missed your workshop:
No refunds or rescheduling available.
If you need to cancel your workshop, please contact us via email: minna@playingwithfire.ca
Cancellations will be refunded through PayPal or Stripe for the amount of the workshop minus PayPal/Stripe processing fees.
Playing with Fire reserves the right to reschedule workshops in the extremely rare event of equipment failure. In such cases, participants registered in affected workshops will be contacted via the information provided and asked to choose an alternate workshop date.
How do I cancel my workshop?
If you wish to cancel or reschedule:
14+ days before the workshop date:
Refund minus app fee or reschedule once, no fee.
7-13 days before the workshop date:
No refunds. Reschedule once with $75 fee/person for all group workshops, a singular $150 fee for the Date Night.
Less than 7 days before the workshop date:
No refunds or rescheduling available. You may donate/sell your workshop to friends/family for free.
If you missed your workshop:
No refunds or rescheduling available.
If you need to cancel your workshop, please contact us via email: minna@playingwithfire.ca
Cancellations will be refunded through PayPal or Stripe for the amount of the workshop minus PayPal/Stripe processing fees.
Playing with Fire reserves the right to reschedule workshops in the extremely rare event of equipment failure. In such cases, participants registered in affected workshops will be contacted via the information provided and asked to choose an alternate workshop date.
14+ days before the workshop date:
Refund minus app fee or reschedule once, no fee.
7-13 days before the workshop date:
No refunds. Reschedule once with $75 fee/person for all group workshops, a singular $150 fee for the Date Night.
Less than 7 days before the workshop date:
No refunds or rescheduling available. You may donate/sell your workshop to friends/family for free.
If you missed your workshop:
No refunds or rescheduling available.
If you need to cancel your workshop, please contact us via email: minna@playingwithfire.ca
Cancellations will be refunded through PayPal or Stripe for the amount of the workshop minus PayPal/Stripe processing fees.
Playing with Fire reserves the right to reschedule workshops in the extremely rare event of equipment failure. In such cases, participants registered in affected workshops will be contacted via the information provided and asked to choose an alternate workshop date.
What happens if I miss my workshop?
If you miss your workshop, we are unable to refund or reschedule your purchase.
Do I need a PayPal or Stripe account to make my payment?
No. Once you select PayPal or Stripe as your payment method, you will have the option to pay with your debit or credit card.
What is the waiver? And when / where do I fill it out?
Your safety is our greatest concern - it should be yours too! This is why students are required to fill out a standard waiver before each workshop. Download the waiver here
How should I prepare for my workshop + what should I wear ?
All you really need to bring is yourself, but bottled water is also a good idea.
We recommend that you wear comfortable, cotton clothing that is form fitting so it won’t catch on tools, tables, etc. For shoes, we recommend sneakers. Please tie up a long hair. If you forget, we have hair ties.
We recommend that you wear comfortable, cotton clothing that is form fitting so it won’t catch on tools, tables, etc. For shoes, we recommend sneakers. Please tie up a long hair. If you forget, we have hair ties.
What if my glass work breaks?
Playing With Fire focuses on delivering one-of-a-kind glass working experiences and, as such, we consider our workshops to be our product. However, sometimes glass breaks. In the rare event that your object is entirely broken after the annealing process, you will receive the demo piece or a remake created by one of our instructors.