• SUMMER BREAKWorkshops On Pause Aug 1 - Sept 18th 2024 Link Name

Policies

Workshop Agreement

The workshops include all tools and materials you will need. Experience or artistic ability is not required at Playing with Fire - all that's needed is your enthusiasm! Safety is very important in the glass blowing studio. By registering for a workshop you agree to be respectful of instructors, students and equipment. We will not tolerate dangerous or disrespectful behaviour.

Registration / Payment Policies

Payment must be received in advance to secure placement in a workshop. Payments made online are processed using PayPal.

Cancelation & Rescheduling Policies

If you wish to cancel or reschedule:

More than 14 days before the workshop date:
You have the option of rescheduling or receiving a refund minus PayPal/Stripe payment gateway fees.*

7-14 days before the workshop date:
You are not eligible for a refund.
You can reschedule once without a rescheduling fee.

Less than 7 days before the workshop date:
You are not eligible for a refund.
Rescheduling fee = 1/3 the price of your workshop.

If you missed your workshop:
You are not eligible for a refund.
Rescheduling fee = 1/3 the price of your workshop.

*Payment Gateway Fees.
Payment gateways have started keeping the registration fees since last year if a refund is required. We struggled for months with the decision to charge them to the customer until it became too difficult for our micro business to ignore. In other words, when you buy a workshop, PayPal or Stripe will charge us a fee and if you cancel, we refund you but the big corporations don't. We now pay money for doing our work. This is why full refunds can no longer be given. Please keep in mind that when you register, rescheduling is always free of charge up to a week prior to your workshop date!
Playing with Fire reserves the right to reschedule workshops if minimum registration is not met or in case of equipment failure. In such cases any participants registered in affected workshops will be contacted via information provided and requested to choose an alternate workshop date.

Liability / Insurance Policies

Your safety is our greatest concern - it should be yours too!  This is why students are required to fill out a standard waiver before each workshop.  Download the waiver here

Privacy Policy

Under no circumstances will any of your personal information be divulged to a third party.